Scanner Price Accuracy
CCGD-CCDA
 
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Scanner Price Accuracy

Objectives
bullet In co-operation with Retail Council of Canada (RCC), Canadian Federation of Independent Grocers (CFIG), Canadian Association of Chain Drug Stores (CACDS) and the Competition Bureau, support the application of operations of the Scanner Price Accuracy Voluntary Code. The Code's objectives are as follows:
bullet Visibly demonstrate retailer commitment to scanner price accuracy;
bullet Provide retailers with a consistent national framework for dealing with scanner price accuracy issues; and
bullet Providing the retail industry with a mechanism for consumers redress in scanner price accuracy cases, to be managed by a Scanner Price Accuracy Committee.
bullet Assist member compliance to Code through a series of training programs.
bullet CCGD also facilities resolution of consumer inquiries on Code through support of consumer inquiry line – 1-866-499-4599.

Current Activities
bullet Members can order the following Scanner Price Accuracy Voluntary Code items through CCGD:
bullet CCGD register stickers
bullet Store entrance stickers
bullet Sponsoring associations undertake an annual review of both the application and functioning of the code to ensure compliance.

Documents
bullet Scanner Price Accuracy Voluntary Code Pamphlet
bullet Scanner Price Accuracy Voluntary Code - Association Annual Report to the Competition Bureau
bullet Scanner Price Accuracy Voluntary Code - Cashier Pamphlet
bullet Scanner Price Accuracy Voluntary Code - Consumer Frequently Asked Questions
bullet Scanner Price Accuracy Voluntary Code - Retailer Frequently Asked Questions

Links
bullet Canadian Association of Chain Drug Stores (CACDS)
bullet Canadian Federation of Independent Grocers (CFIG)
bullet Consumers Council of Canada
bullet Retail Council of Canada (RCC)
bullet Competition Bureau


CCGD Representative:

Michelle Ribout

Policy Analyst
Tel: 416-922-6228 ext. 322